Privacy Policy

We take your privacy seriously, and this Privacy Statement explains how thrubeat.com (“we,” “us,” or “our”) collects, uses, shares, and processes your information.

 

•       Registered Company: APEXRISE S.R.L.

•       Registration Number: J2026039142003

•       Tax Identification Number: RO54913060

•       Official Headquarters: Bucureşti Sectorul 3, Strada Nerva Traian, Nr. 27-33, Birou nr. 6, Scara B, Etaj 1, Romania

•       Direct Support Email: ask@thrubeat.com

 

Personal data is information that can be used to directly or indirectly identify you, including anonymous data linked to information that can identify you. It doesn't include data that's been irreversibly anonymised or aggregated so that it can no longer be linked back to you.

Promoting Safety and Security

We follow the principles of legality, legitimacy, and transparency, use and process the minimum data necessary for a limited scope of purpose, and take technical and administrative measures to protect data security. We use personal data to help verify accounts and activity, and to support fraud monitoring and investigation of suspicious or potentially unlawful behaviour.

What Personal Data We Collect

•       Data You Provide: account details, order and payment information (card details are processed by our payment provider and not stored on our servers), billing and shipping addresses, and anything you tell us via email, chat, or surveys.

•       Data About Your Use of Our Site: device type, unique device identifiers, IP address, operating system, browser type, usage and diagnostic data, and general location data collected when you visit or use the site.

 

We generally use personal data to provide, improve, and develop our products and services, to communicate with you, and to protect our business and our customers.

•       Providing & Improving Our Services: we use personal data for analysis, research, and audits, based on our legitimate interest in offering you a reliable service.

•       Communicating With You: subject to your prior consent, we may send marketing messages, communicate about your account or orders, and inform you of policy updates. You can opt out at any time.

 

Cookies are small pieces of text stored on your browser and used to store and retrieve identifiers and other information. Right now, we only use strictly necessary cookies — the kind needed to keep your cart working and your session logged in. We don't currently use cookies for advertising, third-party tracking, or behavioural profiling. If this changes, we'll update this statement and put a proper cookie-consent mechanism in place first, in line with applicable EU ePrivacy requirements. You can manage or disable cookies through your browser settings, though some site features may be affected as a result.

 

We share certain personal data with partners who help us provide our products and services, including payment processors, shipping and logistics partners, and IT/hosting providers. We never share your personal data with third parties for their own independent marketing purposes without your prior express consent.

 

Where required by mandatory laws of the European Economic Area (EEA) or your country of residence, we fulfil the corresponding legal obligations. Processing of personal data belonging to EEA residents is based on Article 6(1) of the GDPR wherever your consent is required.

As part of order fulfilment, certain personal data (such as your name, shipping address, and order details) is transferred to our logistics partners outside the EEA, including in China, solely to process and deliver your order. These transfers are carried out under appropriate safeguards as required by the GDPR.

 

Our products and services are intended strictly for adults aged 18 and older, consistent with the age requirement in our Terms & Conditions. As an additional safeguard, we do not knowingly collect, use, or disclose personal data from children under 16. If we learn that we've collected a child's personal data, we will take immediate steps to delete it.

 

You have the right to access, correct, or delete the personal data we hold about you. You may also restrict or object to further processing of your data, and request your data in a structured, portable format. You may lodge a complaint with the competent data protection authority regarding our processing activities. We aim to respond to your request within 30 days.

 

We use reasonable technical, administrative, and physical security measures designed to protect your data from unauthorised access. We retain personal data only as long as necessary to fulfil the purposes described in this statement, unless a longer retention period is required by law.

 

We may periodically update this Privacy Statement to reflect technological, industry, or regulatory changes. Your continued use of our products and services after the effective date constitutes acceptance of the revised statement.

 

Questions about this Privacy Statement? Reach out to our team at ask@thrubeat.com (APEXRISE S.R.L.).