Contact Email
ask@thrubeat.com
Contact us
Welcome contact us.
We'll be here with the furry friends, waiting for you to join the chat. If you have any questions, suggestions, or just want
to share cute photos of your pet, we'd love to hear from you!
HOW CAN WE HELP?
We're here to assist with:
👉 Order status and tracking updates
If you have any further questions, you can provide detailed information through the customer service channels.
👉 Product selection and recommendation
For daily use: Pay priority attention to durability and cost-effectiveness. For professional needs: Prioritize core performance and scalability.
👉 Maintenance and usage guidelines
Whether a product can remain as new and functional as before over a long period of time often depends not only on its own quality, but also on the daily usage habits and maintenance methods.
👉 Logistics and order inquiry
After placing an order, the thing one is most concerned about is "where the goods have arrived". By viewing the order list, tracking the logistics information, or directly accessing through the query link, these common methods make it convenient for you to quickly obtain accurate information.
Whether it's pre-sale or post-sale, orders or suggestions - we are always available
whenever you need us. Here we are, listening to you.✏️
Fast, direct, efficient. We are ready to answer your questions. Follow us to protect it.
✉️
🕒
Customer Support Hours
Monday-Friday 9:00 AM-6:00 PM
📦
Shipping Information
For shipping inquiries, contact ask@thrubeat.com
🏢COMPANY
Company Name: APEXRISE S.R.L.
Registration Number: J2026039142003
VAT Number: RO54913060
Company Address: Bucureşti Sectorul 3,
Strada Nerva Traian, Nr. 27-33, Birou nr. 6, Scara B, Etaj 1, Romania
CustomerService Response Time:
within 24–48 hours (may take a little longerduring peak periods)