About us

 

Thrubeat began in 2026 with a straightforward idea: pet gear shouldn't be an afterthought. Dogs and cats deserve products that are actually built for how they live, play, and rest — not just items that happen to be sold in the pet aisle. What started as a small catalogue has grown into a go-to spot for owners looking for gear that holds up to daily use.

 

We think caring for a pet should feel easy, not like a chore layered with guesswork. Our aim is to offer well-made, sensibly priced products — from walking gear to enrichment toys to everyday feeding essentials — that fit naturally into any pet owner's routine, whatever kind of home they share with their animal.

 

•       Everyday Essentials: harnesses, bowls, and beds designed around real comfort and daily wear, not just good photos.

•       Play & Enrichment: toys built to hold a cat or dog's attention and stand up to enthusiastic use.

•       Considered Materials: we choose fabrics and components with an eye on durability, safety, and how they'll perform after repeated washing or chewing.

•       Fair Pricing: thoughtful design doesn't need a premium markup, so we keep our pricing reasonable across the range.

 

•       Built to Last: every product is checked against our own durability standards before it's listed.

•       Owners First: we treat customer support as core to the business, not a box to check.

•       Responsible Sourcing: we favour manufacturing partners who take safety and ethical production seriously.

•       Self-Expression Welcome: every pet and owner is different, and our range is meant to support however you and your companion like to live.

•       Room to Grow: we regularly expand and refine the catalogue based on what pet owners actually ask for.

 

Thrubeat is run by a small team spanning product sourcing, order fulfilment, and customer care, all working to keep the process — from browsing to delivery — smooth and dependable. The site is owned and operated by APEXRISE S.R.L. (Registration No. J2026039142003, VAT No. RO54913060), registered at Bucureşti Sectorul 3, Strada Nerva Traian, Nr. 27-33, Birou nr. 6, Scara B, Etaj 1, Romania.

 

•       Consistent Quality: products are expected to meet both our internal checks and applicable consumer-protection standards.

•       Real Support: reach our team at ask@thrubeat.com for sizing questions, order status, or anything else.

•       Reliable Delivery Windows: orders are typically processed within 1–3 business days and shipped internationally, arriving in roughly 7–15 business days. As some shipments originate outside the EU, import duties or VAT may apply — see our Shipping & Delivery policy for details.

•       A Clear Returns Process: our Returns & Refunds policy lays out straightforward steps and timelines if something doesn't work out.

 

As Thrubeat grows, we're staying focused on the same things that got us started: solid products, fair prices, and support that actually helps. We're always testing new items and looking for ways to make ordering and aftercare simpler.

 

Come browse what we've got — and if you have questions along the way, we're one email away at ask@thrubeat.com.